Frequently Asked Questions

To see products that are currently available in your size, please use both the Size and Availability filters.

1. Select your size under the Size filter.
2. Select In stock under the Availability filter.

If you select only your size, products that are already sold out in that size may still appear in the results.

Sizes in our online shop are generally shown either as EU/DE sizes, such as 36, 38 and 40, or as international sizes, such as S, M, L and XL.

Sizing can vary between brands, so we recommend checking our Size Guide before ordering.

Orders are usually processed within 1–2 business days. Delivery times depend on the destination and shipping service.

For detailed delivery information, please visit our Shipping Information .

We currently ship to Luxembourg, Germany, France, Belgium, the Netherlands, Austria, Portugal (mainland), Spain (mainland), Italy, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Slovakia and Slovenia.

Shipping costs and delivery times vary by destination. You can find the latest information on our Shipping Information page.

Yes. You can return eligible items within 14 days of receiving your order. Items must be unworn, unwashed and returned in their original condition.

Please read our Returns & Refunds Policy before sending a return.

Once your return has been received and inspected, approved refunds are processed within 10 business days.

Your bank or card provider may require additional time before the refund appears in your account.

The fastest way to receive another size or product is to return the original item and place a new order once your return has been accepted.

Yes. You can visit our boutique at 60 Route de Luxembourg, L-4760 Pétange, Luxembourg.

You can also choose Click & Collect when available during checkout and collect your order from our store.

You can contact us by email at info@lingerie-wolf.com or by phone at +352 26 65 26 28 .

You can also send us a message through our Contact Us page.